Revolutionizing AI Batch Transcription for Enterprises

In a world where AI transcription is rapidly becoming a cornerstone for industries like media, customer service, legal, healthcare, and education, accuracy and affordability remain elusive. Most transcription APIs promise high accuracy but come with steep price tags, making large-scale batch transcription impractical for most companies. 

What’s more egregious is that many companies are left overpaying for lesser accuracy. API prices range between $0.26 to an eye-popping $1.44 per hour for just-par accuracy while charging more for additional features. At Salad, we’ve fixed this.

We’re excited to announce the launch of the Salad Transcription API, setting a new industry benchmark for AI batch transcription by combining the highest accuracy rate with the lowest cost per hour. Built for scale and enterprise use cases, this API offers transcriptions, translations, summaries, insights, custom prompts and more for a single price. 

Why Transcription accuracy and cost matter more than ever

Today’s businesses rely on AI Transcription APIs for a wide range of tasks, including:

• Call Center Analytics: Capturing and analyzing customer interactions.
• Conversation Intelligence: Transcribing & summarizing calls/meetings to get actionable business insights
• Media & Entertainment: Creating transcripts, subtitles and captions for audio/video content
• Medical Documentation: Converting patient consultations into structured records
• E-learning Platforms: Automating transcription for online courses and content
• Legal Transcription: Processing and archiving court proceedings.

However, the status quo comes with a steep price. AI transcription providers often charge exorbitant fees to offset their R&D costs, model training, and datacenter GPU expenses. For companies requiring millions of hours of audio transcription, these costs become unsustainable.

Salad Technologies has broken this cycle. Our new API empowers enterprises to transcribe massive volumes of audio at a fraction of the cost, all while maintaining industry-best accuracy.

What Makes the Salad Transcription API Different?

1. No.1 in accuracy – Benchmark-verified

Salad Transcription API achieved a 95.1% Word Accuracy Rate (WAR) in English in our accuracy benchmark, outperforming all major market competitors. Here’s how we compare:

• Deepgram: 3.1% more accurate. 38.4% less cost.
• Assembly AI: 1.7% more accurate. 56% less cost. 
• Amazon Transcribe: 5.4% more accurate. 89% less cost.
• Google STT: 4.3% more accurate. 83% less cost.
• Azure Batch: 3.9% more accurate. 55% less cost.

We didn’t stop there. Our API also set record-breaking accuracy rates across multiple languages, including:

• Spanish: 96.8% WAR
• German: 96.3% WAR
• Russian: 96.3% WAR
• Italian: 93.3% WAR
• Portuguese: 92% WAR
• French: 92% WAR

These benchmark results, conducted over the CommonVoice 5.1 dataset with over 1 million audio files and 4,500 hours of content, validate Salad’s position as the market leader in transcription accuracy.

Thinking to run on Salad? Meet with our Transcription API team.

2. Lowest cost in the industry – 40% less than competitors

Cost is a critical consideration for enterprises that require high-volume, batch transcription. For example, contact centers could transcribe upwards of 10 Million hours of audio per month. While most APIs price their services between $0.26 and $1.44 per hour, Salad’s Transcription API is priced at an unbeatable $0.16 per hour – a 40% cost reduction compared to leading alternatives.

By leveraging our distributed cloud of 450,000+ GPUs and an open-source, multi-step, multi-modal approach, we’ve drastically reduced the operational costs of transcription and the features on top of it. Unlike other providers that pass the cost of model training and expensive datacenter GPUs onto their customers, we utilize a unique infrastructure that allows us to offer premium accuracy at a fraction of the price.

3. Built for scale – Millions of hours in parallel

Batch transcription at scale has traditionally been a bottleneck for enterprises. With asynchronous processing on 1000s of GPUs, Salad Transcription API can handle millions of hours of audio in parallel – making it genuinely built for high-volume enterprise workloads.

This level of scalability unlocks new use cases where transcription at scale was previously too expensive or time-consuming:

• Media archives transcribing thousands of hours of video content.
• Large-scale call center analytics generating insights from millions of calls.
• E-learning platforms providing automated transcription for massive course libraries.

4. Unified API with No Hidden Fees

Most transcription APIs offer transcription as a core service but charge additional fees for advanced features like:

• Translation
• Summarization
• Speaker diarization
• LLM-based analysis
• Custom prompts and vocabulary

Salad eliminates complexity and upcharges by bundling all these advanced features under a single, all-inclusive rate. With no hidden fees and no secondary API calls, enterprises get access to a fully unified solution at one predictable price.

5. An ultra low-cost, faster version 

We are also introducing Salad Transcription Lite for ultra-fast, cheaper transcription for closer-to-real-time needs. This lite version, priced at just $0.03 per hour, will save thousands of dollars for customers looking for reduced latency. 

How Does Salad Achieve Superior Accuracy at Lower Cost?

Open-Source, Multimodal AI Model

Unlike competitors that invest heavily in proprietary models (leading to high costs), Salad builds on open-source AI — using transcription models in their most accurate configuration, optimized for long-form transcription. Instead of sacrificing quality for speed, we run a slower but more precise transcription method that takes advantage of high-VRAM GPUs. This approach:

• Combines state-of-the-art ASR (Automatic Speech Recognition) with advanced NLP.
• Enhances consistency and accuracy with a sliding window approach that maintains context across audio segments.
• Improves timestamp precision using language-specific forced alignment models.
• Delivers high-quality translations and insights using one of the best open-source LLM models available.

By fine-tuning these models and running them on Salad’s distributed cloud of GPUs, we achieve benchmark-leading accuracy at a fraction of the typical cost.

Why Enterprises Are Switching to Salad Transcription API

Unparalleled accuracy across languages

With verified benchmarks showing best-in-class WAR and WER (Word Error Rate) across multiple languages, Salad’s API empowers global enterprises to expand into new markets with confidence.

Cost savings that unlock new possibilities

By cutting transcription costs by 40% or more, companies can:

• Scale transcription across more departments and projects.
• Reallocate savings to other AI initiatives or operational growth.
• Unlock use cases that were previously cost-prohibitive.

Frictionless Enterprise Integration

Salad Transcription API is developer-friendly with a simple, RESTful interface that supports seamless integration into existing workflows, CRMs, and media pipelines. Enterprises can use our Zapier or Pabbly Connect Integrations to seamlessly integrate the API into existing workflows. 

Join the Transcription revolution: Get started with Salad Transcription API!

Salad Transcription API is now available for enterprises and SMBs looking to unlock new transcription possibilities with higher accuracy and lower cost.

Try Salad Transcription API Today

• Start Free: Get 6 hours of transcription at no cost.
• Schedule a Demo: See the power of Salad Transcription API in action.
• Explore Documentation: Easily integrate the API into your workflows.

Visit salad.com/transcription to learn more and get started.